SignMeHere
Troubleshooting
Browser compatibility and recommended settings
Updated May 26, 20264 views

Browser Compatibility

Supported browsers

SignMeHere works on the latest two major versions of:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari (macOS and iOS)
  • Microsoft Edge

Internet Explorer is not supported.

Required settings

  • JavaScript must be enabled.
  • Cookies must be enabled for signmehere.com (required for authentication).
  • Pop-up blocker — if downloads are being blocked, add signmehere.com to your pop-up exceptions.

Clearing cache

If you experience display issues or unexpected behaviour, clear your browser cache and reload the page. In most browsers: press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac), select "Cached images and files," and click Clear.

Was this article helpful?

Log in to submit feedback.

Related Articles

Signer did not receive the signing email

What to do when a signer reports they have not received the signing invitation.

3 views
Document stuck in sending or processing

What to do when a document stays in Sending or Processing status for too long.

3 views
Upload errors and how to resolve them

Fix common file upload errors when sending documents for signature.

3 views
Signature fields not appearing for signer

Troubleshoot when a signer cannot see the fields they need to complete.

3 views

Still need help?

If this article didn't answer your question, our support team is ready to assist you.

Submit a Support Ticket